Product Information & Disclaimer

Last Updated: February 3, 2026

At VONILI, we strive to provide accurate product information. Please read the following disclaimers and guidelines to help you make informed purchasing decisions.

1. Product Images

1.1 Color Accuracy

We make every effort to display product colors as accurately as possible. However, please be aware that:

• Colors may appear differently on various monitors, screens, and devices
• Lighting conditions during photography may affect color representation
• Actual product colors may vary slightly from what you see on screen
• Fabric colors may vary between dye lots

If color accuracy is critical to your purchase, please contact us before ordering, and we will do our best to provide additional information or photos.

1.2 Product Photography

• Product images are for illustrative purposes
• Some photos may show styling accessories not included with the product
• Model photos show how items may look when worn but fit may vary by body type
• Flat lay images may not fully represent the garment's drape or structure

2. Product Descriptions

2.1 Accuracy

We strive to provide accurate product descriptions, including:

• Materials and fabric composition
• Dimensions and measurements
• Care instructions
• Product features

However, we do not warrant that product descriptions or other content on our website are complete, reliable, current, or error-free.

2.2 Measurements

• All measurements are approximate and taken flat
• Slight variations (typically ±1-2 inches) may occur due to manufacturing
• Stretchy fabrics may have greater size variation
• Please refer to our size guide and compare to garments you already own

3. Sizing Information

3.1 Size Guide

Please refer to our size guide before purchasing. Keep in mind:

• Sizes may vary between different brands and styles
• We recommend measuring yourself and comparing to our size charts
• When in between sizes, consider the intended fit (fitted vs. relaxed)
• Read product reviews for fit feedback from other customers

3.2 Fit Disclaimer

Fit is subjective and can vary based on:

• Body shape and proportions
• Personal style preferences
• Fabric stretch and recovery
• Design and cut of the garment

We cannot guarantee that any item will fit perfectly. If you're unsure about sizing, please contact us before purchasing.

4. Material & Fabric Care

4.1 Fabric Content

Fabric content is provided as listed by our suppliers. Please note:

• Percentages may vary slightly due to manufacturing tolerances
• Some fabrics may contain blended materials
• Natural fibers may have slight variations in texture and appearance

4.2 Care Instructions

Always follow the care instructions on the garment label. General recommendations:

• Wash similar colors together
• Turn garments inside out before washing
• Use cold water when possible to preserve colors
• Avoid over-drying to prevent shrinkage
• Follow specific care labels for best results

VONILI is not responsible for damage caused by improper care or failure to follow garment care instructions.

5. Product Quality

5.1 Quality Standards

We inspect our products for quality, but please be aware that:

• Minor variations in stitching, color, or pattern may occur
• Some fabrics may have natural irregularities
• Printed designs may have slight placement variations
• Hardware (buttons, zippers) may have minor variations

These minor variations are not considered defects and are part of the charm of fashion items.

5.2 Defects

If you receive a genuinely defective item (significant damage, missing components, manufacturing errors), please contact us within 48 hours of delivery with photos. See our Return Policy for details.

6. Availability & Stock

6.1 Stock Information

• All products are subject to availability at the time of order processing
• Inventory levels are updated regularly but may not reflect real-time availability
• Popular and trending items may sell out quickly
• Multiple customers may purchase the same item simultaneously
• Stock availability is confirmed only when your order ships

6.2 Out-of-Stock Items

If an item becomes unavailable after you place your order:

• We will notify you by email within 1-3 business days
• You will receive a full refund for the unavailable item(s)
• Available items in your order will ship as scheduled
• You may choose to wait for potential restocking or receive an immediate refund

6.3 Restocking

• We do not guarantee that sold-out items will be restocked
• Restocking timelines vary by product and cannot be predicted
• Sign up for "Back in Stock" notifications where available
• Some items may be limited edition or seasonal and will not return

6.4 Pre-Orders & Backorders

For items available for pre-order or backorder:

• Estimated ship dates are provided but may change
• You will be charged at the time of order placement
• We will notify you of any significant delays
• You may cancel pre-orders for a full refund before shipment

We appreciate your understanding that maintaining perfect inventory accuracy across our extensive catalog is challenging. We are committed to transparent communication and prompt refunds when items are unavailable.

7. Third-Party Brands

Some products on our website may be from third-party brands. For these items:

• Product information is provided by the brand/manufacturer
• Warranty claims may need to be directed to the manufacturer
• Brand-specific size guides may apply

8. Health & Safety

8.1 Allergies

If you have allergies or sensitivities to certain materials:

• Please review fabric content carefully before purchasing
• Contact us if you need additional information about materials
• Test new garments by wearing for short periods initially

8.2 Children's Items

If we sell children's clothing:

• All items comply with applicable safety standards
• Adult supervision is recommended for children wearing accessories
• Check for small parts that could be choking hazards

9. Intellectual Property

All product designs, images, and descriptions on our website are protected by intellectual property laws. You may not:

• Copy, reproduce, or distribute product images without permission
• Use product descriptions for commercial purposes
• Claim ownership of designs sold on our website

10. Reviews & User Content

• Customer reviews reflect individual opinions and experiences
• We do not verify all claims made in reviews
• Results and fit may vary from person to person
• We may edit or remove reviews that violate our guidelines

11. Limitation of Liability

To the maximum extent permitted by law:

• We are not liable for any indirect, incidental, or consequential damages
• Our liability is limited to the purchase price of the product
• We are not responsible for how you use or style our products

12. Changes to Products

We reserve the right to:

• Modify product specifications without notice
• Discontinue products at any time
• Update product images and descriptions
• Change prices without prior notice

13. Contact Us

If you have questions about our products before purchasing, please contact us: