SMS & Text Marketing Terms

Last Updated: February 3, 2026

By opting in to receive SMS/text messages from VONILI, you agree to the following terms and conditions. Please read these terms carefully before subscribing.

1. Consent to Receive Messages

By providing your mobile phone number and opting in, you consent to receive recurring automated marketing and promotional text messages from VONILI at the mobile number you provided. This includes messages about:

• New product launches and arrivals
• Exclusive promotions and discounts
• Flash sales and limited-time offers
• Order confirmations and shipping updates
• Back-in-stock notifications
• Abandoned cart reminders
• Special events and announcements

2. Message Frequency

Message frequency varies. You may receive approximately:

• Marketing messages: Up to 10 messages per month
• Transactional messages: As needed based on your orders

Message frequency may increase during promotional periods, holidays, or special events.

3. Costs and Charges

Message and data rates may apply. VONILI does not charge for SMS messages, but your mobile carrier may charge you for each text message you receive based on your mobile plan. Contact your wireless carrier for details about your text messaging plan.

4. How to Opt-In

You may opt-in to receive SMS messages by:

• Entering your phone number in the SMS sign-up form on our website
• Texting a keyword (e.g., "JOIN" or "VONILI") to our short code
• Checking the SMS opt-in box during checkout
• Providing consent through your account settings

5. How to Opt-Out

You may opt-out of receiving SMS messages at any time by:

• Texting STOP: Reply STOP, UNSUBSCRIBE, CANCEL, END, or QUIT to any message
• Contacting Us: Email Contact@vonili.com with your phone number and request to unsubscribe
• Account Settings: Update your communication preferences in your account

After opting out, you will receive one final confirmation message. You will no longer receive marketing messages but may still receive transactional messages related to your orders.

6. Need Help?

For assistance with our SMS program:

• Text HELP to our short code for support information
• Email: Contact@vonili.com

7. Supported Carriers

Our SMS program is supported by most major US carriers, including but not limited to:

• AT&T
• Verizon Wireless
• T-Mobile
• Sprint
• U.S. Cellular
• MetroPCS
• Cricket
• Boost Mobile
• Virgin Mobile

Carriers are not liable for delayed or undelivered messages.

8. Privacy

Your privacy is important to us. We will:

• Not sell your phone number to third parties
• Not share your phone number for third-party marketing purposes
• Only use your phone number for the purposes described in this policy and our Privacy Policy

Your information may be shared with service providers who help us send SMS messages (e.g., Klaviyo, Postscript, Attentive). Please review our Privacy Policy for more information.

9. Eligibility

By opting in, you confirm that:

• You are at least 18 years old (or age of majority in your jurisdiction)
• You are the account holder for the mobile number provided or have authorization to use it
• You reside in the United States or a supported country
• You understand that message and data rates may apply

10. Changes to Terms

We may update these SMS terms from time to time. Continued participation in our SMS program after changes are posted constitutes acceptance of the updated terms.

11. Disclaimer

VONILI and our SMS service providers are not responsible for:

• Delayed or undelivered messages due to carrier issues
• Messages affected by network congestion or technical difficulties
• Any charges from your mobile carrier
• Incompatible mobile devices or carriers

12. Compliance

Our SMS marketing program complies with:

• Telephone Consumer Protection Act (TCPA)
• Cellular Telecommunications Industry Association (CTIA) guidelines
• Mobile Marketing Association (MMA) best practices

13. Contact Information